Knowledgebase: Our How-To Guides
A ticket would be opened and we would revert via email.
We are committed to responding to, and resolving all enquiries within 24 business hours.
NOTICE : The following Departments are visible to our existing clients only. Login is required.
Billing / Payment
+27 10 500 8831
+234 1 888 7011
+254 20 764 0778
+1 646 585 0088
Office / Mailing Address
Web4Africa (Pty) Ltd
Office: 50 Constantia Blvd, Constantia Kloof, Roodepoort, 1709, South Africa.
Mailing: P.O. Box 5994, Cresta, Randburg, 2118, South Africa.
ABUSE REPORTS PROCEDURE
To report an abuse of our services, kindly email the detailed evidence to abuse [at] web4africa [dot] com. Your message would then be parsed into our Abuse Department ticket system. We do our best to act on detailed complaints in a timely manner. These are attended to during our working hours.
If you have found content on any of our hosting client’s websites that you believe is unlawful, you are welcome to send a take-down notification to ISPA, requesting that the material concerned be removed.
Web4Africa has appointed the Internet Service Providers Association (ISPA) as its Agent for the receipt of Take-Down Notices, for more information please see the ISPA’s website:http://ispa.org.za/code-of-conduct/take-down-guide/
Address: PO Box 518, Noordwyk, 1687
Telephone: 010 500 1200